Reference

Terms That Govern Your 111x Account

These terms set out what you agree to when you open and use a 111x account — from how your wallet deposits are handled to what happens if a rule is breached.

Applies to all account holdersCovers bKash, Nagad, Rocket depositsSubject to local law and eligible regionsUpdated terms supersede prior versions
111x Terms That Govern Your 111x Account
HOW WE HANDLE ACCOUNTS

How 111x Upholds These Conditions

We enforce these terms consistently across all accounts, regardless of deposit method or account age. Every verification step — from your initial ID check to each wallet transaction — is logged. If a condition is disputed, that log is the reference point.

Wallet Verification

Each bKash, Nagad or Rocket deposit is matched to the registered account number. Unmatched transactions are held until the account holder confirms the source.

Account Security

Your account is protected by OTP-based login. If we detect unusual access, the account is flagged and you are notified to re-verify before any withdrawal proceeds.

Data Retention

We retain transaction and identity records in line with our privacy policy. You may request a summary of your account data by contacting support in writing.

Term Updates

Any change to these conditions is published on this page with a revised effective date. We do not apply updated terms retroactively to completed transactions.

TERMS ENQUIRIES

Reach Us About These Terms

Live Chat Open the chat widget on any page of your account dashboard to ask a specific question about a term or condition in plain language.
Email Support Send a written query to our support address if your question needs a documented reply — useful for wallet-matching or account-closure disputes.
Help Centre Browse the account help section for answers on wallet rules, identity checks and what triggers an account review under these conditions.

Common Questions About These Terms

If a condition is unclear, these answers cover what most account holders ask before and after they read the full terms.

Yes. The same terms apply regardless of which local wallet you use. Rocket, Nagad and bKash deposits are all subject to the wallet-matching and identity rules stated above.

We may suspend or permanently close the account, depending on the severity. Funds under active review are held until the breach is assessed and a decision is documented.

Access depends on your local law and eligible region. It is your responsibility to confirm that using this service is lawful where you are before opening an account.

Contact support in writing via email or the help centre. Include your registered account number and wallet reference so we can locate the correct records quickly.

The wallet you withdraw to must match the wallet used to deposit. A bKash deposit, for example, should be matched by a bKash withdrawal request to the same number.

Updated terms are published on this page with a new effective date. Continuing to use your account after that date means you have accepted the revised conditions in full.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.