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How 111x Handles Your Personal Information

When you open an account with 111x and use payment options like bKash, Nagad, or Rocket, we collect certain information to keep your account running and your transactions secure.

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111x How 111x Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies, Security and Retention

We apply account-level security measures including one-time PIN verification during login and payment confirmation steps. Your data is stored on secured servers and access within our team is role-restricted — only staff who need your information to perform a specific task can view it. Here is what each layer of our data practice covers.

Cookie Use

Cookies track your login session and account preferences. You can manage cookie permissions through your browser settings, though disabling them may affect how the platform loads.

Account Security

OTP verification is required at login and at the point of linking a bKash, Nagad, or Rocket wallet. This step protects your account from unauthorised access.

Data Retention

Account identity data is held while your account is active and for a set period after closure, as required. Transaction records are kept in line with applicable financial obligations.

Requesting Changes

You can request a correction, export, or deletion of your personal data by contacting support via live chat or email. We will confirm what action is possible under applicable rules.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Team online

Live Chat

Start a live chat session from the account dashboard. Our support team can confirm what data we hold, help you update details, or walk you through a deletion request.

Email Support

Send a data query to our support address and include your registered mobile number. We aim to respond to all privacy-related requests within a reasonable time frame.

Account Settings

Some data — like your linked bKash, Nagad or Rocket number — can be reviewed directly in your account settings without contacting support at all.

Common Questions About Your Privacy at 111x

These are the questions we get most often about how your data is handled, what rights you hold, and how to act on them.

We collect your name, mobile number, and contact details at registration. If you link a bKash, Nagad, or Rocket wallet, the wallet number is recorded for payment verification purposes only.

Payment data is shared only with the relevant wallet processor to complete your transaction. We do not pass your bKash, Nagad, or Rocket details to third-party advertisers or data brokers.

Yes. Contact support via live chat or email with your registered mobile number. We will confirm which data can be deleted and what must be retained under applicable financial record rules.

Cookies keep your login session active and remember your account preferences. You can adjust cookie settings in your browser, though some platform features may not work fully without them.

Identity records are retained for a legally required period after account closure. Transaction logs are held in line with applicable financial obligations. The exact duration depends on your eligible region.

Your rights and the scope of this policy depend on your local law and eligible region. If you have questions specific to Bangladesh access and data rights, contact our support team directly.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.